KEY BENEFITS
- Decrease billing cycles
- Meet service-level agreements (SLAs)
- Improve field technician productivity and efficiency
- Increase visibility of service performance
- Increase customer satisfaction
Do You Manually Assign Work Orders to Your Field Technicians?
Anytime an organization has people dedicated to assigning work orders via phone or other manual means, there exists an opportunity for better use of those resources through mobile automation.
How Are Completed Work Orders Submitted Back Into the System?
Many organizations have their field technicians record completed work order details on paper-based forms. Once completed, the field technician either enters the data into the backend system or submits it for manual entry. This duplication and errors from data entry mistakes can be avoided by mobile automation.
A Secure and Scalable Solution: Mobile Service Manager
Built on Sybase iAnywhere’s industry-leading mobile application platform, the mobile service manager solution provides software toolkits and best practices frameworks to extend work orders to a variety of mobile devices. As a result, field technicians get work done faster and more efficiently, driving significant cost savings.
Let Sybase iAnywhere Services help you implement a mobile service manager solution today!
Contact a Sybase iAnywhere Services representative
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