Sybase mBanking 365™ enables financial institutions to increase customer retention, improve customer service and create new revenue streams by using the mobile channel.
For Retail Banks
- Improved Customer Retention: Provides personal and immediate interaction with customers through their mobile devices
- Increased Customer Contact Points: Lets you offer customers an always-on means of tracking their accounts without a computer, adding value and increasing loyalty
- Increased Revenue: Provides support for standard and premium services
For Corporate Banks
- Cutting-Edge Services: Provides customers with mobile account accessibility, which global banking research demonstrates is a critical offering
- Differentiation: Be the first to offer mobile banking alternatives and gain a market leadership position
- Cost Reduction: Provide a lower-cost channel for customer interaction especially for those who cannot access internet banking
For Credit Card Issuers
- Fraud Reduction: Mobile alerts help reduce fraud and boost consumer confidence
- Mobile Marketing: Extend your marketing campaigns to the mobile channel
Benefits
- True Multi-Channel Offering: Support for SMS, mobile browser and phone client, all with a single point of integration into the bank
- Natural Language Interactive SMS: Allows consumers to access services without needing to memorize set keywords
- Out-of-Band Authentication: Enables secure services such as account transfers and payments
- Single Vendor Solution: Built-in mobile connectivity and operator integration
- Integrated Customer Care + Management
- Mobile Campaign Management
Learn More
Sybase mBanking 365™
Sybase mBanking 365™ is the only mobile banking product that offers a single connection to complete, multi-channel mobile banking solution with SMS, intelligent SMS, mobile browser, and rich-client on a single platform.
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