Universal Alerts Engine

Alerts are Key to Customer Adoption
Sybase mBanking 365™ Universal Alerts Engine enables banks to offer SMS alerting services to their customers. SMS alerts are the ideal way to introduce your customers to mobile banking services. They can be used to provide simple informational alerts, such as bank balances, as well as actionable alerts, like fraud notifications.

The Universal Alerts Engine allows a financial institution to integrate the mobile banking channel for event-based user notifications. The mBanking 365™ platform includes the registration process for alerts from both Web and SMS, and complies with operator requirements to sign up and to stop alerts.

Sybase mBanking 365’s Alerts Engine enables banks to offer rich, customizable alerts to their customers. The alerts engine supports a wide range of alert types, including immediate, scheduled and recurring.

Universal Alerts demo

Pre-defined alerts can include:

Immediate

Balance threshold
Every event
Password change event
Account lock-out
Transaction type

Scheduled

One-time password
Two-factor authorization
Phone registration

Recurring

Deposit
Withdrawal amount
Date value
Value-based

Universally Supported

With no client to download or install – and using standard SMS – alerts have the power to reach all your mobile customers.

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Sybase mBanking 365™

Sybase mBanking 365™ is the only mobile banking product that offers a single connection to complete, multi-channel mobile banking solution with SMS, intelligent SMS, mobile browser, and rich-client on a single platform.

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