Session Topics

Sybase Featuring Unwired Revolution

• Taking a Strategic Approach to Mobilizing your Field Force
  In the rapidly changing mobile world, it is critical that your mobility strategy for your field force accomplishes today's goals while laying the foundation for tomorrow. See how leveraging a single platform to mobilize your workforce can accomplish this goal and deliver new business value.  This session features Sybase and Unwired Revolution who will outline the process for adopting a consistent set of infrastructure tools and policies to secure, manage and enable mobile devices. You’ll  learn how to identify key platform elements for your organization based on requirements and determine which enterprise technologies to extend to your mobile workers.  In addition, we’ll review how to create security policies that balance protection and user experience. 
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Accenture

• Moving Beyond Traditional Field Service Mobile Enablement - Utility Approaches to Field Force Transformation and Mobile Technologies
  Organizations in the utilities industry have long used technology to enhance the operations of their field organizations, leading to higher productivity, fewer resource requirements, improved customer satisfaction, and lower costs. Many are now taking steps to improve on those capabilities for a competitive advantage--especially in light of changes in the service- supply landscape, customer expectations, regulatory requirements, increased M&A, fuel costs, “green” awareness, and the adoption of smart technologies. In this session, learn how organizations in all industries with an active field force can learn from the best practices of utilities to drive operational improvements and enable high performance. Many start by targeting the right combination of mobile technologies, developing a comprehensive approach to their use, and establishing a robust plan for implementation.
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Enterprise Mobile

• Adding Efficiencies and Cutting  Costs for Field Service Mobility Deployments
  This session will provide practical guidelines that your organization can follow to promote field service workers’ acceptance of mobility technologies, boost user productivity, and contain mobility costs. Drawing on real-world examples, Enterprise Mobile will provide advice on strategic considerations you need to address, as well as tactical steps you can take to efficiently deploy rugged and durable mobile devices loaded with field service applications. The best practices described will enable you to increase uptime for your field service personnel and boost their effectiveness in a way that ultimately enhances customer satisfaction and drives ROI on your mobility investments.
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Verizon

• Position Your Field Force for the Future
  Mobile strategy, security, and configurations. Determining the applications and tools necessary to effectively mobilize a global work force is critical to driving productivity in the field. Challenges can include battling the “consumerization” of the devices, and grappling with users that can download external applications while expecting the same level of capability from their employers. In this session, Verizon will demonstrate how you can mobilize existing business processes and develop, launch, and integrate new and existing enterprise applications to support your initiatives, policies, and devices. See how your organization can overcome the mobility challenges of today's fast paced environment, and gain competitive advantages through your mobile deployments.
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Sybase, featuring InfoLogix & msc mobile

• Sybase and SAP have a co-innovation partnership that extends SAP to mobile workers on a wide array of mobile devices, using Sybase Unwired Platform as the foundation.  SAP customers now have an "out-of- the-box" solution for mobilizing their SAP applications while retaining the flexibility to customize and expand the solution to meet their unique business needs. This session will feature key Sybase partners, InfoLogix and msc mobile, who will outline their solutions for mobilizing SAP applications for field service implementations.
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NetMotion

• Mobile VPNs:  Save on Support Costs and Empower Your Field Team
  Learn how a mobile Virtual Private Network (VPN) can boost productivity for field service operations. Deploying the right VPN – one designed for a mobile environment – is the key to maximizing the ROI of your investments in mobile initiatives. Find out how one company cut $500,000 in support costs by deploying a mobile VPN that supports remote management, and see how another gained more than one million hours annually – one hour, per worker, per day – by replacing their non-mobile VPN. You will also  learn the key differences between conventional VPNs and mobile VPNs. Or if you’re currently considering a new mobile deployment, get the essential information you need to evaluate and choose the right VPN solution.
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inCode

• Incorporating  your “Secret Sauce”  into a Field Service Solution for Service Differentiation
  Field service processes across industries share many attributes including: electronic service orders, parts usage, quoting, repair disposition, signature capture, real-time updates, and mobile printing.  While implementation of these functions can provide value, the opportunity exists to capture process elements that are unique to your business.  This customization can boost the productivity of your field workers.  In this session, inCode will show you how you can incorporate service components that are specific to your business into a service solution.  We will focus on real-world examples and demonstrate how your “secret sauce” can further enhance and differentiate your Service Operations.
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