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January 3, 2012

 

Dear Valued Sybase Customer:

This letter provides notification of the end of engineering support for the following Sybase product line.

Product

Platform

End of Engineering Support

Migration Path

Comments

WorkSpace Data Analytics Ent Win

All

01/03/13

PowerDesigner DataArchitect Enterprise V16

PowerDesigner Equal or Greater Equivalent (Modeling Only)

WorkSpace Data Analytics Windows

All

01/03/12

PowerDesigner DataArchitect   V16

PowerDesigner Equal or Greater Equivalent (Modeling Only)

WorkSpace DataArchitect

All

01/03/13

PowerDesigner DataArchitect   V16

PowerDesigner Equal or Greater Equivalent

WorkSpace DataArchitect Enterprise

All

01/03/13

PowerDesigner DataArchitect Enterprise V16

PowerDesigner Equal or Greater Equivalent

WorkSpace Designer

All

01/03/13

PowerDesigner EnterpriseArchitect V16

PowerDesigner Equal or Greater Equivalent

WorkSpace Designer Enterprise

All

01/03/13

PowerDesigner EnterpriseArchitect V16

PowerDesigner Equal or Greater Equivalent

WorkSpace Designer Studio

All

01/03/13

PowerDesigner EnterpriseArchitect V16

PowerDesigner Equal or Greater Equivalent

Workspace Designer StudioEnterprise

All

01/03/13

PowerDesigner EnterpriseArchitect V16

PowerDesigner Equal or Greater Equivalent

Sybase encourages you to begin migration plans as soon as possible to migrate before the end of engineering support to the supported product(s) identified in the "Migration Path" column as shown in the table above.

For customers having a current Support Agreement for a product who have elected not to migrate to a new product by the end of engineering support, continued limited technical support assistance will be made available, subject to the availability of resources.  This limited assistance after the end of engineering support consists of providing existing interim releases (i.e., updates, if any, developed for the product prior to the end of engineering support), telephone and electronic assistance, and migration advice to customers migrating to Sybase supported products.  It does not include engineering support, new bug fixes or integration of any bug fixes into previous updates.

If you have any questions, please call your local Sybase Technical Support Center.  One of our Customer Service representatives will respond to your questions or direct your call to someone who can.  For the number of your closest Technical Support Center, please go to: www.sybase.com/contactus/support.

Thank you for your cooperation in this product transition.  We regret any inconvenience that discontinuing this product may cause your organization.  Our support staff is available to assist you in any way possible.

Sincerely,

 

David Dichmann, Product Line Director

Sybase Workspace

Sybase, an SAP Company



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