The following letter is a revision of the letter published on July 31, 2009. Please note that English version of Replication Server, 15.1 is the last release for HP-UX PA-RISC. Non-English version of Replication Server, 15.0.1 is the last release for HP-UX PA-RISC. If you are on HP-UX PA-RISC, you will have to migrate to HP-UX Itanium.
Dec 23, 2009
Dear Valued Sybase Customer:
This letter provides notification of the end of engineering support for the following versions of Sybase product(s).
|
Product |
Version |
Platform |
Language |
End of Engineering Support |
Migration Path |
|
Replication Server* |
15.0.x |
All |
English |
7/31/10
|
Replication Server 15.1 & above
|
|
Replication Server* |
15.0.x |
All platforms, except HP-UX PA-RISC |
Non-English |
10/31/10
|
Replication Server 15.2 & above
|
|
Replication Server* |
15.0.x |
HP-UX PA-RISC |
Non-English |
10/31/10 |
Replication Server 15.2 & above on HP-Itanium platform only |
|
Replication Server Option for Oracle |
15.0 |
All platforms, except HP-UX PA-RISC |
All |
7/31/10 |
Replication Server Option for Oracle 15.2 |
|
Replication Server Option for Oracle |
15.0 |
HP-UX PA-RISC |
All |
7/31/10 |
Replication Server Option for Oracle 15.2 on HP-Itanium platform only |
|
Replication Server Option for UDB |
15.0 |
All platforms, except HP-UX PA-RISC |
All |
7/31/10 |
Replication Server Option for UDB 15.2 |
|
Replication Server Option for UDB |
15.0 |
HP-UX PA-RISC |
All |
7/31/10 |
Replication Server Option for UDB 15.2 on HP-Itanium platform only |
|
Replication Server Option for MS SQL Server |
15.0 |
All |
All |
7/31/10 |
Replication Server Option for MS SQL Server 15.2 on Windows platform only |
* Please note that this includes all languages and options/components of Replication Server.
Sybase encourages you to begin migration plans as soon as possible to upgrade your software before the end of engineering support to the supported version identified in the "Migration Path" column as shown in the table above.
For customers having a current Support Agreement who have elected not to migrate to a supported release by the end of engineering support, continued limited technical support assistance will be made available, subject to the availability of resources. This limited assistance after the end of engineering support consists of providing existing interim releases (i.e., updates, if any, developed for the product prior to the end of engineering support), telephone and electronic assistance, and migration advice to customers upgrading to Sybase supported products. It does not include engineering support, new bug fixes or integration of any bug fixes into previous updates.
If you have any questions, please call your local Sybase Technical Support Center. One of our Customer Service representatives will respond to your questions or direct your call to someone who can. For the number of your closest Technical Support Center, please go to: www.sybase.com/contactus/support.
Thank you for your cooperation in this product transition. We are very excited about the new product releases and look forward to helping you to deploy and get the most out of them.
Sincerely,
Bill Zhang
Senior Product Manager
Sybase, Inc.
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