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Banco Guipuzcoano

Sybase has contributed to the development of an information system to allow bank employees to easily and simply access data. Thanks to the new system, the business processes are much faster and the users don?t have to depend on the information systems department all the time.

Yolanda Rata
Director of Information Systems
Banco Guipuzcoano

Founded in 1899, Banco Guipuzcoano is a financial group with more than 100 years of history offering banking products and services both to individuals and to companies and institutions. Today, with nearly 25,000 shareholders, Guipuzcoano is a sound mid-sized bank, providing close and personalized service to its customers, as well as quickly incorporating new technologies and new products. It has a network of branch offices distributed throughout all of Spain. The bank?s nerve center is located five minutes from the city of San Sebastián, in a large and luminous building, which encourages thinking and the development of new ways to do business. This is the location of the Information Systems area, headed by Yolanda Rata. And is where the Sybase IQ data warehouse ? one of the main engines that drives the management of banking activity ? is housed.

Business Advantage

  • Sybase IQ platform permits Banco Guipuzcoano?s data warehouse system to meet the need for storage of a larger volume of information, which allows its different users to make decisions on the basis of more accurate and higher-quality reports.

Key Benefits

  • Supports 600+ users in a fast-paced environment
  • Provides simple and easy to access data for analysis
  • Enables faster business processes
  • Handles growing volumes of data with ease

Sybase Technology

Industry

  • Financial Services

Download the full success story in PDF format.

A Pioneering Bet
A pioneer in the Spanish banking industry, the information systems department reformulated its strategy ten years ago, to focus on four actions: Revamping the information platform, providing a communication network uniting all the business centers; introduction of a SIGIB (Secretaría General Iberoamericana) management system; and the development of a data warehouse environment called CIN (translates to Business Information Center). After examining a range of options, the bank chose a data warehouse solution using Sybase IQ on HP hardware.

After the decision, Banco Guipuzcoano developed the general services environment at the outset. Today, the solution serves the central service and external management departments (defining and creating inquiries), the financial department, control and management (operations reports, balance sheets, etc.), marketing/commercial (customers? uses and needs, and new products), and commercial offices (application of existing reports and inquiries).

Analysis and Reporting Across a Multitude of Sources
The installation of Sybase IQ, a column-oriented analytics server with unlimited growth capacity, allows the bank to handle the recent explosion of data and users, while immediately meeting the needs for analysis and reporting across all business areas. Depending on the data?s origin and business needs, Sybase IQ is updated at varying frequency intervals (in minutes or in real-time) or after several days.

With this flexibility, more and more departments are using the system on a daily basis. Currently, there are more than 600 users of the platform. Activities such risk analysis, planning, inspection and execution of processes, among many others, are performed using the data furnished by the new information system every day.

Sybase IQ loads data from a variety of sources: DB2, Lotus Notes, SQL Server, log files, Active Directory.  Each source system generates flat information files where they are then transmitted to the host via XFB, where a process examines every file and determines what to do with each record, then are retransmitted to Sybase IQ via XFB for loading.

More Data and More Inquiries, in Less Time
Sybase IQ permits Banco Guipuzcoano?s data warehouse system to store of a larger volume of information, which allows its different users to make decisions on the basis of more accurate and higher-quality reports. All of this is done with a speed and flexibility in the system that permits inquiries of every kind to be made.

The department head, Yolanda Rata, concludes, ?We are very satisfied with the Sybase technology, since it has contributed to the development of an information system to give the bank?s employees easy and simple access to the data. Thanks to the new system, the business processes are much faster and the users don?t have to depend on the information systems department all the time.?

New Possibilities, New Challenges
With the foundation of Sybase IQ, Banco Guipuzcoano?s systems department is currently identifying new challenges. First, it is working on a pilot project to improve the possibilities for inquiry and give users easier access to the information stored in Sybase IQ.

In addition, as an outcome of the experience acquired from this effort, the bank has begun to redesign the data warehouse data model, which is also simple to do with the selected data management platform. The aim is to clean up and simplify the system, and better facilitate data inquiries, providing a better and more intuitive visualization of the results of the inquiries.

Finally, the systems area has embarked on an ambitious project to design a table of commands that will determine and rationalize the needs of Banco Guipuzcoano?s different departments and users.



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