Release Bulletin Sybase® Search 4.0 for Microsoft Windows, Linux, and UNIX
Sybase® Search 4.0
for Microsoft Windows, Linux, and UNIX
Document ID: DC35130-01-0400-01
Last revised: June 2008
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Enclosed is Sybase Search 4.0, which is compatible with these
platform and operating system configurations:
Supporting system and version
Microsoft Windows (32-bit)
Windows XP Professional Service Pack
Microsoft Windows (64-bit)
Windows XP Professional Service Pack
(32-bit and 64-bit)
Vista Business Service Pack 1
Vista Enterprise Service Pack 1
Vista Ultimate Service Pack 1
Linux (32-bit and 64-bit)
Red Hat Enterprise
Red Hat Enterprise Linux 5.0
SuSE Enterprise Server 9 Service Pack 2
SuSE Enterprise Server 10
IBM AIX pSeries (64-bit)
Sun Solaris (SPARC 64-bit)
These are the recommended Web browsers to access Sybase Search:
Note:You may encounter user interface issues in using other
browsers, such as Netscape or earlier versions of the recommended
Changed functionality in
Sybase Search 4.0 New Features Guide describes
new features added in this version. You can view this guide on the Sybase Product Manuals Web site.
This section describes Sybase Search 4.0 known issues.
Unexpected error during
[CR #532068] Linux and UNIX only – When you
select Custom installation type in GUI mode and unselect the Web
Administration Server option, there is an unexpected error. Click
OK in the error message box to proceed with the installation.
If you install Sybase Search 4.0 in Silent mode, the default
-V VAR_CHECKBOX_WEB_ADMIN parameter
in the response file is set to “false”. This causes
the installation to fail.
Workaround: Use any text editor to edit
the -V VAR_CHECKBOX_WEB_ADMIN parameter
in the response file. Set this parameter to “true”:
In Silent mode installation, if you want to install a Hub
container or a satellite container, you must always set these parameters
For example, to install a Hub container, set:
Web robot fails when HTTP
handlers are disabled
[CR #499771] To use a Web robot, make sure that the HTTP handlers are enabled.
Otherwise, the Web robot fails and issues this error message:
Unable to obtain passive store for indexing
The following message is also written to the system log file:
HTTP handlers are not enabled!
Workaround: Enable HTTP handlers. See “Configuring
HTTP handler security” in Chapter 5, “Customizing
Sybase Search” in the Sybase Search 4.0 Administration
and Users Guide.
Unable to start Sybase Search
server on Windows XP with standard user account
[CR #493124] When you install Sybase Search 4.0 on Windows XP machine using
an administrator account, you can start Sybase Search services successfully.
However, if you install Sybase Search 4.0 with the administrator account
and you try starting Sybase Search services as a standard user with limited
access control on Windows XP, Sybase Search services fail.
Silent uninstall cannot
remove the Sybase Search shortcuts on Windows Vista
[CR #478432] With the new security policy introduced on Windows Vista, normal
silent uninstall cannot remove the Sybase Search shortcuts.
Workaround: Run the uninstaller as administrator.
Sybase Search cannot obtain
license from a directory with non-ASCII characters
[CR #474574] Sybase Search cannot obtain a license from a directory with non-ASCII
characters in the directory path. This includes the default license location install_location/SYSAM-2_0/licenses.
Workaround: The license directory must
contain only ASCII characters.
Web Robot HTTP authenticator
cannot clear successful authentication details
[CR #452597] After a valid user/password
pair has been used by the Web robot to crawl a Web site, it is not
possible to get the Web robot to re-crawl using a different user/password
pair until either:
The container on which it runs is restarted,
The valid user/password pair becomes invalid;
for instance, change your password on the target Web server so the
Web robot's details are no longer correct.
Workaround: Restart the container that
hosts the Web robot.
Each Sybase installation that has purchased a support contract
has one or more designated people who are authorized to contact
Sybase Technical Support. If you have any questions about this installation
or if you need assistance during the installation process, ask the
designated person to contact Sybase Technical Support or the Sybase
subsidiary in your area.
Other sources of information
Use the Sybase Getting Started CD, the SyBooks™ CD,
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the Getting Started CD, or the README.txt file
on the SyBooks CD for instructions on installing and starting SyBooks.
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Solved Cases, newsgroups, and the Sybase Developer Network.
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Either select the product family and product under
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Select Search to display the availability and
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This document is available in an HTML version that is specialized
for accessibility. You can navigate the HTML with an adaptive technology
such as a screen reader, or view it with a screen enlarger.
Sybase Search documentation has been tested for compliance
with U.S. government Section 508 Accessibility requirements. Documents
that comply with Section 508 generally also meet non-U.S. accessibility
guidelines, such as the World Wide Web Consortium (W3C) guidelines
for Web sites.
Note:You might need to configure your accessibility tool
for optimal use. Some screen readers pronounce text based on its
case; for example, they pronounce ALL UPPERCASE TEXT as initials,
and MixedCase Text as words. You might find it helpful to configure
your tool to announce syntax conventions. Consult the documentation
for your tool.
For information about how Sybase supports accessibility, see Sybase Accessibility. The Sybase Accessibility site
includes links to information on Section 508 and W3C standards.