June 30, 2007
Dear Valued Sybase Customer:
This letter provides notification of the end of engineering support for the following versions of Sybase product(s).
|Product||Version||Platform||End of Engineering Support||Migration Path|
|WorkSpace MX||1.0||All||06/30/08||WorkSpace Designer|
|WorkSpace MX Enterprise||1.0||All||06/30/08||WorkSpace Designer Enterprise|
|WorkSpace TX||1.0||All||06/30/08||WorkSpace Designer Studio|
|WorkSpace TX Enterprise||1.0||All||06/30/08||WorkSpace Designer Studio Enterprise|
|WorkSpace USP||1.0||All||06/30/08||WorkSpace Studio USP|
|WorkSpace MX USP||1.0||All||06/30/08||WorkSpace Designer USP|
|WorkSpace MX Enterprise USP||1.0||All||06/30/08||WorkSpace Designer Enterprise USP|
|WorkSpace TX||1.0||All||06/30/08||WorkSpace Designer Studio USP|
|WorkSpace TX Enterprise||1.0||All||06/30/08||WorkSpace Designer Studio Enterprise USP|
Sybase encourages you to begin migration plans as soon as possible to upgrade your software before the end of engineering support to the supported version identified in the "Migration Path" column as shown in the table above.
For customers having a current Support Agreement who have elected not to migrate to a supported release by the end of engineering support, continued limited technical support assistance will be made available, subject to the availability of resources. This limited assistance after the end of engineering support consists of providing existing interim releases (i.e., updates, if any, developed for the product prior to the end of engineering support), telephone and electronic assistance, and migration advice to customers upgrading to Sybase supported products. It does not include engineering support, new bug fixes or integration of any bug fixes into previous updates.
If you have any questions, please call your local Sybase Technical Support Center. One of our Customer Service representatives will respond to your questions or direct your call to someone who can. For the number of your closest Technical Support Center, please go to: www.sybase.com/contactus/support
Thank you for your cooperation in this product transition. We are very excited about the new product releases and look forward to helping you to deploy and get the most out of them.
Product Manager, Sybase WorkSpace