October 1, 2004
Dear Valued Sybase Customer:
This letter provides notification of the end of engineering support for the following Sybase product line.
|Product||Platform||End of Engineering Support||Migration Path|
|SQL Remote ASE Workplace Win NT||Windows||Oct. 1, 2005||MobiLink - SQL Anywhere Studio 9.0.x Windows|
|SQL Remote ASE Win NT||Windows||Oct. 1, 2005||MobiLink - SQL Anywhere Studio 9.0.x Windows|
|SQL Remote ASE Workplace Linux||Linux||Oct. 1, 2005||MobiLink - SQL Anywhere Studio 9.0.x Linux|
|SQL Remote ASE Workplace Solaris||Solaris||Oct. 1, 2005||MobiLink - SQL Anywhere Studio 9.0.x Solaris|
|SQL Remote ASE Workplace HP-UX||HP-UX||Oct. 1, 2005||MobiLink - SQL Anywhere Studio9.0.x (Windows, Linux or Solaris)|
|SQL Remote ASE HP-UX||HP-UX||Oct. 1, 2005||MobiLink - SQL Anywhere Studio9.0.x (Windows, Linux or Solaris)|
|SQL Remote ASE Workplace IBM-AIX||IBM-AIX||Oct. 1, 2005||MobiLink - SQL Anywhere Studio 9.0.x Deployment IBM-AIX|
|SQL Remote ASE IBM-AIX||IBM-AIX||Oct. 1, 2005||MobiLink - SQL Anywhere Studio 9.0.x Deployment IBM-AIX|
SQL Remote ASE was originally developed to provide bi-directional synchronization between Adaptive Server Anywhere (ASA) and Adaptive Server Enterprise (ASE) databases. Since the introduction of SQL Remote ASE, iAnywhere has subsequently developed a much more flexible, powerful, and easy-to-use technology called MobiLink that provides bi-directional synchronization between ASA/UltraLite clients and various back-end databases including ASE. MobiLink is a proven, robust, and scalable technology optimized for both wired and wireless communications.
Sybase encourages you to begin migration plans as soon as possible to migrate before the end of engineering support to the supported product(s) identified in the "Migration Path" column as shown in the table above.
For customers having a current Support Agreement for a product who have elected not to migrate to a new product by the end of engineering support, continued limited technical support assistance will be made available, subject to the availability of resources. This limited assistance after the end of engineering support consists of providing existing interim releases (i.e.; updates, if any, developed for the product prior to the end of engineering support), telephone and electronic assistance, and migration advice to customers migrating to Sybase supported products. It does not include engineering support, new bug fixes or integration of any bug fixes into previous updates.
If you have any questions, please call your local Sybase Technical Support Center. One of our Customer Service representatives will respond to your questions or direct your call to someone who can. In the USA and Canada call 1-800-8-SYBASE, option 3 for Customer Service.
Thank you for your cooperation in this product transition. We regret any hardship that discontinuiing this product may cause your organization. Our support staff is available to assist you in any way possible.
Sr. Group Product Manager, SQL Anywhere
iAnywhere Solutions, Inc.