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To uninstall Pylon software completely, you must uninstall it from both your desktop computer and your mobile device.

Uninstalling Pylon from your desktop computer

Uninstalling version 5.0, 4.03C, or 4.03B for Pocket PC OS

Follow these instructions to remove both Pylon Conduit and Pylon Pro for Pocket PC.

  1. Click Start|Settings|Control Panel.
  2. Click Add/Remove Programs.
  3. Select AvantGo Pylon for Pocket PC, Desktop Edition (5.2), AvantGo Pylon for Pocket PC (4.03C), or AvantGo Pylon Conduit (4.02C).
  4. Click Remove, then click Yes to confirm the uninstall.
  5. If you are upgrading to a newer version of Pylon Conduit or Pylon Pro, you can install the new version now. For instructions, see How do I install Pylon?

    Note: If you are not upgrading Pylon Conduit or Pylon Pro and you want to synchronize your device with non-Lotus Notes PIM applications, after uninstalling Pylon Conduit you will need to re-enable them. To do this, open Microsoft ActiveSync, click Options, then check the box beside any applications you wish to sync.

Uninstalling version 5.0 and 4.0 or lower for Palm OS

Follow these instructions to remove both Pylon Conduit and Pylon Pro for Palm.

  1. Click Start|Settings|Control Panel.
  2. Click Add/Remove Programs.
  3. Select AvantGo Pylon for Palm, Desktop Edition (5.0) or AvantGo Enterprise for Lotus Notes (4.0 or lower).
  4. Click Remove.
  5. During the uninstall process, you may be asked if you want to unin-stall the files instaide.dll and vb40032.dll. Click No.

    Note: If you are upgrading to a higher version of Pylon, you can install that version now. If you are not upgrading Pylon and want use Palm Desktop instead, you will need to reinstall your Palm Desktop software at this time.

Uninstalling from your mobile device

To complete the uninstall procedure, delete all Pylon files from the device.

Uninstalling from a Pocket PC OS device

To uninstall from a Pocket PC OS device:

  1. Remove your device from its cradle.
  2. Tap Start|Settings.
  3. Tap the System tab.
  4. Tap Remove Programs.
    The Remove Programs screen appears.
  5. Tap AvantGo Pylon, tap Remove, then tap Yes.
  6. If you have installed Pylon Pro, tap AvantGo Pylon Pro, tap Remove, then tap Yes.
  7. Tap OK.
  8. Tap Start|Programs.
  9. On the Programs screen, tap File Explorer.
  10. In File Explorer, tap Windows|Pylon|Databases.
    The Databases folder appears, with your Pylon Pro databases listed.
  11. Tap Edit|Select All.
  12. Tap and hold on one of the databases, then select Delete from the drop down menu.
  13. Click Yes to confirm deletion of the files.

Uninstalling from a Palm OS device

To uninstall from a Palm OS device:

  1. Tap the Menu silk screen button.
  2. Tap App|Delete.
  3. Select all Pylon files.

    Note: For version 4.0 and lower, there are multiple files.

  4. Tap Delete.


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