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Technical Support

If you have a Technical Support Contract, please call your local technical support center at the number listed below. Otherwise, please visit our award-winning Community Forums/Newsgroups for help at www.sybase.com/support/newsgroups. All office hours below are presented in local time.

Asia Pacific

Australia +61 2 9936 8900, Office Hours: 08:00 - 18:00
China +86 10 5921 5789, Office Hours: 09:00 - 18:00
Hong Kong +85 2 2506 6095, Office Hours: 09:00 - 18:00
India Toll Free: 1 800 209 5057, Alternate support number: +91 20 6606 1989, Office Hours: 09:30 - 18:00
Indonesia +65 6479 2273, Office Hours: 09:00 - 18:00
Korea +82 2 3451 5252, Office Hours: 09:00 - 18:00
Malaysia +65 6370 5119, Office Hours: 08:30 - 17:00
New Zealand +61 2 9936 8907, Office Hours: 08:30 - 18:00
Philippines +852-2506-6095, Office Hours: 09:00 - 18:00
Singapore +65 6479 2273, Office Hours: 09:00 - 18:00
Taiwan +886 2 2720 8655, Office Hours: 09:00 - 12:00 and 13:00 - 18:00
Thailand +852 2506 8976, Office Hours: 09:00 - 18:00
Tokyo-Japan 81 3 5544 6150, Office Hours: 9:00 - 17:30
iAnywhere - Japan +(81) 3 5544 6400, Office Hours: 09:00 - 17:30

Europe

Belgium +32(0)2 716 83 00, Office Hours: 09:00 - 17:30
Denmark +45 39 16 03 45, Office Hours: 08:30 - 16:30
France +33 (0) 1 4190 4242, Office Hours: 09:00 - 18:00
Germany/Austria +49 (0) 2 1159 76444, Office Hours: 08:30 - 17:30
Italy +39 026 8823 4444, Office Hours: 09:00 - 18:00
Netherlands +31 (0) 30 247 8008, Office Hours: 08:30 - 17:30
Norway +47 22 94 31 77, Office Hours: 08:00 - 16:00
Spain/Portugal +34 91 414 3333, Office Hours: 09:00 - 18:00
Sweden +46 (0) 8 750 6505, Office Hours: 08:30 - 17:00
Switzerland +41 44 308 63 55, Office Hours: 08:30 - 17:30
UK +44 (0) 1 628 597 111, Office Hours: 08:00 - 17:30

Sybase iAnywhere (Afaria & RemoteWare)
- UK +44 (0) 1628 50 5321, Office Hours: 08:30 - 17:30

Sybase iAnywhere (OneBridge)
- Benelux +31 (0) 302 478 455, Office Hours: 08:00 - 18:00
- France +33 (0) 825 826 835, Office Hours: 08:00 - 18:00
- Germany +49 (0) 7032 798-555, Office Hours: 08:00 - 18:00
- UK +44 (0) 1173 15 3900, Office Hours: 08:00 - 18:00

Sybase iAnywhere (Advantage Database Server)
- Germany +49 (0) 7032 798-567, Office Hours: Mon.-Thurs. 09:00 - 18:00 and Fri. 9:00 - 17:00
- UK +44 (0) 117 315 3930, Office Hours: Mon.-Thurs. 08:00 - 17:00 and Fri. 8:00 - 16:00

Latin America

Argentina 54 11 431 34488, Office Hours: 09:00 - 18:00
Brazil 55 11 3046 7100, Office Hours: 08:30 - 18:00
Mexico 52 55 50938500, Office Hours: 08:00 - 17:30

North America

Canada 1-800-8-SYBASE, option 3, Office Hours: 08:00 - 18:00
United States 1-800-8-SYBASE, option 3, Office Hours: 08:00 - 18:00

Sybase iAnywhere (North America)
- Afaria & RemoteWare 1-800-669-1211, Office Hours: 08:00 - 17:00 (Mountain Time)
- OneBridge & iAnywhere Mobile Office 1-800-235-7576, Office Hours: 08:00 - 17:00 (Mountain Time)
- ADS 1-800-235-7576, Office Hours: Office Hours: 08:00 - 17:00 (Mountain Time)

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