Service Assurance

Real-time service assurance to maximize revenue and profit for CSPs by monitoring network quality of service and customer service level agreements to proactively identify potential problems

Related Solutions

Telecommunications

With increasingly strict SLAs, the inability to provide consistent QoS and to make informed decisions about traffic routing across partner networks can severely impact profitability. Over 350 CSPs of all sizes worldwide use Sybase analytics solutions in the network today to proactively identify and resolve potential problems, and maintain contractual QoS parameters. By enabling active monitoring of network QoS data and real-time integration with enterprise customer SLA data, Sybase real-time analytics gives CSPs an informed basis for SLA negotiation and the ability to proactively identify QoS/QoE problems and resolve them cost-effectively.

Communications Service Providers worldwide have chosen Sybase for their high performance analytics architecture, enabling more business users to gain access to critical information wherever and whenever they need it. Sybase IQ enables CSPs to analyze massive data sets in real-time using advanced data mining and statistical techniques. Sybase Aleri Event Stream Processor (ESP) technology provides a next generation complex event processing platform that enables design and deployment of live analytic applications.

Use real-time analytics for revenue assurance through gap analysis on usage reported in petabytes of signaling and switching/mediation records, identifying problems and providing more accurate bills to interconnect settlement partners.
Accelerate product and tariff development to maximize ARPU and AMPU by identifying the most profitable tiered products, SLAs, and tariffs based on customer usage and behavioral analysis
Ensure revenue compliance for interconnect services provided, and used, to manage costs in today's complex, multi-national and multi-vendor networks.

Supports massive amounts of data, users and workloads	Store multiple petabytes of data Optimized for analytic workloads & executing event detection searches Analyzes structured & unstructured data, including text
Complex questions drive complex queries	Architected to support the most complex queries on the largest datasets Self-service analytics provides answers at the speed of thought
Advanced data mining & statistical techniques	Supervised learning, neural networks, principal component analysis & clustering methods mine for critical indicators Massive data sets allow for better modeling accuracy
Miminal IT involvement	Business users perform statistical and artificial intelligence-based analysis without involving IT Leading data replication and data loading tools Eliminate complex EDW architectures and data mart sprawl
Price/performance optomized	Reduce storage costs with patented algorithms that compress data up to 85% Superior manageability reduces administrative cost by 75 percent Performance gains of 10x-1000x via in-database analytics and query optimizer Advanced Security Option for secure data
Respond quickly with minimal latency complex event processing	Real-time processing and analysis of high-speed event streams Millisecond latency event processing Support for streaming analytics and alerts Native C/C++ engine, adapters and analytics offer ultra-low latency and high throughput Publish-subscribe architecture enables scaling out across cluster nodes Optimized for modern multi-core, multi-threaded 64-bit hardware
Integrate complex event processing faster	Maximizes development resources with significant savings in development time and resources The industry's most SQL-like event processing language Extensive off-the-shelf adapters Scalability Comprehensive SDKs, including C/C++, C#, Java, Perl & Python Extensible User Defined Functions (UDFs) Rapid testing and deployment that teams opportunities

Sybase's product offerings for service assurance include:

Learn More

Home / Privacy / Contact / Terms of Use