Telecommunications

Related Solutions

Telecommunications

• Customer Analytics
• Network Monitoring
• Service Assurance

Sybase analytics solutions deliver continuous intelligence and analytics for customer analytics, network monitoring and service assurance.

Sybase is recognized globally as a performance leader, proven in the most data-intensive industries — including telecommunications — and across all major systems, networks, and devices. CSPs are increasing their competitiveness and profitability, network utilization, customer satisfaction, and service reliability today by using Sybase products and technologies to answer previously impossible questions, without disrupting their existing infrastructure.

Sybase analytics solutions help CSPs:

• Analyze and predict customer behavior for increased ARPU and higher customer satisfaction
• Improve network monitoring to optimize utilization and control operating expenses.
• Offer better service assurance through proactive identification of QoS problems and SLA parameters

Here's how Sybase is helping CSPs around the globe:

• A leading national provider of fixed and wireless services uses Sybase IQ to analyze interconnect billing data in minutes that previously took days
• Using Sybase's CEP solution has enabled BICS, a joint-venture between Belgacom, Swisscom and MTN, to experience real-time delivery of scheduled monitoring reports, significantly shorter response times to ad hoc queries and the increased flexibility of the technology department for its users.

Learn More

• Communications Service Providers and Sybase
• Sybase CEP Implementation Methodology for Continuous Intelligence™